Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Kuoch

Tim Kuoch

July 11, 2024

5  out of  5
rating by Tim Kuoch
"Friendly staffs and they took care of our needs timely when needing policies for our properties. We have a few policies with State Farm through this office. We recently had a fire damage spread from our neighbor. State Farm claim Rep came timely and my loss taken care before they tried to get the fund back from the responsible company. Very satisficed with their services. Tim K, Philadelphia"
Profile photo of Eli Soy una princesa De Dios

Eli Soy una princesa De Dios

June 28, 2024

5  out of  5
rating by Eli Soy una princesa De Dios
"Excelente servicio si quieres alguien que te hable español aquí Benjamín los atenderá con mucho gusto"
We responded:
"Thanks for taking the time Eli to review our office and team member Ben. And thanks for allowing us to serve your families insurance needs. "
Profile photo of Logan Sklut

Logan Sklut

June 25, 2024

5  out of  5
rating by Logan Sklut
"Seemless process working with Ben Miller to get a new Auto Policy with State Farm"
We responded:
"Thanks Logan for taking the time and for your recommendations of team member Ben Miller !, We appreciate that. . And for choosing us to serve your family's insurance needs. "
Profile photo of V v

V v

June 15, 2024

5  out of  5
rating by V v
"I recently had a claim on a car accident where my car was a total loss (rear-ended by someone).  The car rental was only for seven days, and I needed to look for a car replacement immediately. Fortunately, I found one and had an appointment at the car dealer on a Friday night. I communicated this to Paul Lacroix. I had to surrender the title and keys of my wrecked car to immediately take action in the processing and transferring of the claim funds. The summer hours of Gary Winkler’s office were closed on Saturdays. However, Paul offered to come in on a Saturday to complete the surrender of my old car’s documents and reassured me that he was there to provide relief in my difficult situation. That was extremely generous of him to give up his time off to care for an eager customer. He was there on time and was willing to drive to UPS to mail out all the documents. In addition, he made a few phone calls to follow up with the Claims department and inquired when the issuance and delivery of my claims check to pay the dealer of my new car.  Unfortunately, he was unable to reach the claims specialist handling my case.  But his efforts were highly commendable. I am so grateful to have Paul assist me in my troubles. Gary Winkler’s staff are the best to work with. Not only when buying their products but also when reporting a claim, and customers needed the utmost support and empathy of the customer service representatives. I'm so glad I chose Gary Winkler to be my insurance agent (home, car, and life)."
We responded:
"Vy, Thanks for your review and for your expressed appreciation of team Thanks for taking the time to review and share your claims experience and for mentioning team member Paul Lacroix's personal service. "
Profile photo of Gina Sifoni

Gina Sifoni

May 23, 2024

5  out of  5
rating by Gina Sifoni
"Our agent Paul LaCroix goes above and beyond always. We are so pleased with our coverage and service!"
We responded:
"Gina, Thanks you made Pauls day by taking a moment to show your appreciation. Thanks for choosing us to help you with your insurance needs."
Profile photo of Cecilia Fernandes

Cecilia Fernandes

March 25, 2024

5  out of  5
rating by Cecilia Fernandes
"I recently switched my car insurance and home insurance to State Farm. Ben Miller was a great help in the process! He answered every question I had timely. I very highly recommend this office!"
Profile photo of Sine Timore Theatre Company

Sine Timore Theatre Company

December 6, 2023

5  out of  5
rating by Sine Timore Theatre Company
"I had a great experience with this office. They helped me through buying my first home and I was able to bundle car and home so easily. I’m looking to start pet insurance with them now, too! The staff is personable and knows their stuff. I’d recommend to everyone who’s looking to switch."
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gary Winkler State Farm. It's our pleasure to assist you with your first home and auto insurance needs, and we look forward to helping you with pet insurance as well. We appreciate your recommendation! -Gary"
Profile photo of Mary Beth O'Callaghan

Mary Beth O'Callaghan

September 10, 2023

5  out of  5
rating by Mary Beth O'Callaghan
"I have been with Gary Winkler for over 30 years. Ben is terrific. He has worked with me several times recently, when adding cars and new drivers. He makes the process stress free by providing information, answering questions and finding the best rates for my needs. Incredible service!"
We responded:
"Mary Beth, thank you so much for your kind review, and for your loyalty over the past 30 plus years! Ben's exceptional service and dedication to finding the best price truly make the insurance process easier, we are lucky to have him! - Gary"
Profile photo of Don Nguyen

Don Nguyen

August 7, 2023

5  out of  5
rating by Don Nguyen
"Reached Paul at State Farm, 6640 Rising Sun Ave location to inquire about current automotive insurance rate increase for our policy on three vehicles. Paul was very courteous and displayed a willingness to help me better understand the reasons and rationale behind the increase in our premiums. He reviewed our policy with me in real-time to help identify what was contributing to the price increase. He was thorough with his research, explaining each external trend that was contributing to the increase. He was patient and did not mind answering more questions as we peeled back the layers of societal factors e.g. thefts, supply chain, acts of nature which are all considered in the pricing increase. Paul is very knowledgeable and I have come to expect this type of service each time I call this office with any questions I may have with my accounts. Be it Paul or anyone from this location, the staff is always kind, helpful and professional and that is why we've been a customer for over 20 years."
We responded:
"Don, thank you for sharing your experience with Paul and our team in our State Farm office. Paul is fantastic and we're delighted to have provided you with courteous and knowledgeable service. Understanding rate increases can be complex, but we're dedicated to transparency and explaining every aspect to our values customers like you. We truly appreciate your loyalty for over 20 years and look forward to continuing to assist you with any account inquires in the future. Your satisfaction is always our priority. Thank you again for your kind words and 5-star review!"
Profile photo of Christos Yiantsos

Christos Yiantsos

June 22, 2023

5  out of  5
rating by Christos Yiantsos
"This State Farm team was extremely easy to work with. Ben is my agent and has been very responsive to all my needs, he was also very informative. I recently changed home and auto insurances, and the process was seamless."
We responded:
"Thank you for taking the time to share your positive experience with our State Farm Insurance team. We greatly appreciate your kind words and the trust you have placed in us with Home and Auto Insurance needs. We are delighted to hear that Ben provided you with exceptional service. Our team takes great pride in being responsive and informative, ensuring that our customers have a seamless experience throughout the insurance process. We understand that switching insurance policies can be a significant decision, and we strive to make it as effortless as possible. "
Profile photo of Anthony Savarese

Anthony Savarese

April 27, 2023

5  out of  5
rating by Anthony Savarese
"We have been with Gary Winkler for over 30 years. They are always helpful and efficient."
We responded:
"Thank you, Anthony, for reviewing our State Farm Insurance office! We appreciate your loyalty as a customer for over 30 years and are thrilled to hear that our team has been helpful. It is always our goal to provide exceptional service and we look forward to continuing to serve you for many years to come. Best Wishes!"
Profile photo of Paige Braude

Paige Braude

December 29, 2022

5  out of  5
rating by Paige Braude
"I spoke with Benjamin Miller on the phone and cannot say enough good things about him! I was beyond upset with Geico for raising my rate 41% with no reason other than inflation and covering company costs. Ben was so calm and understanding, walked me through my options, showing me my exact old coverage I had before and how much I would save with State Farm, and then talked about ways to even further reduce the rate! As a young driver, he was very helpful in explaining what different coverages meant to me and teaching me more about what options are out there. He's also very personable and I truly felt like I could trust him and that he had my best interest at heart! Thank you State Farm!!!!"
We responded:
"Thank you for sharing your experience with our State Farm office, Paige! I am so glad Ben was able to help you throughout this process. Ben is a wonderful member of our team who always takes his time to make sure our customers are taken care of. I know he will be pleased to see your review. Thank you again for choosing us for your insurance needs!"
Profile photo of chinita bradshaw

chinita bradshaw

March 15, 2022

5  out of  5
rating by chinita bradshaw
"Cordial, workers that take the time to explain each and every thing included in your insurance. Patient and kindness rocks these days."
We responded:
"Thank you so much for taking the time to leave us a 5-star review! The whole team works hard to make sure our customers are informed on all of their insurance options. I am so glad we were able to assist you!"
Profile photo of Yellis Nsoumer

Yellis Nsoumer

February 24, 2022

5  out of  5
rating by Yellis Nsoumer
"Nice costumer service , very professional.they answered all my questions and They are vary patient"
We responded:
"Thank you for sharing your experience with our team. Friendly and helpful customer service is very important to us. If you ever need anything we are always here to help!"
Profile photo of Mark Deluisi

Mark Deluisi

November 2, 2021

4  out of  5
rating by Mark Deluisi
"Very good food. I really can't say that I had a bad experience with them. I always go there while at work at off hours, so I really can't say how it is when it busy. I wish they'd get the fountain drinks up and running."
Profile photo of Sandra T

Sandra T

August 12, 2021

5  out of  5
rating by Sandra T
"This location is where I got my first car insurance policy as a first-time driver. Fast forward about a decade, and this is where I signed up for my first home insurance policy as a new homeowner! Biggest thanks to Ben who helped us set up our home insurance and coordinated with our loan officer to ensure that our home buying process finished perfectly. Thank you for following up with us all the way until the end of settlement day!"
Profile photo of Rodney Lee

Rodney Lee

March 17, 2021

5  out of  5
rating by Rodney Lee
"Very nice place and Mr Fred Miller very good doing taxes."
Profile photo of F O

F O

January 2, 2021

5  out of  5
rating by F O
"Very easy and fast service. Mr.Gary is very nice and so is his staff- helpful and flexible. Good quotes. Reliable insurance."
Profile photo of Hubert Adcox

Hubert Adcox

November 19, 2020

5  out of  5
rating by Hubert Adcox
"Knowlegable staff very helpful on insurance matters"
Profile photo of Bill Malik

Bill Malik

October 11, 2020

5  out of  5
rating by Bill Malik
"I've been using Gary for many years now. Whenever I have an issue he makes it disappear!"
Profile photo of Pamela Gimbel

Pamela Gimbel

August 23, 2020

5  out of  5
rating by Pamela Gimbel
"The staff is wonderful. They are so accommodating. Paul and Deb are the best. I was upset I couldn't pay my bill in the office since I was from another agency but not the staff's fault. I'm thinking about switching all my accounts bc they are so nice!"
Profile photo of Cecily Witherspoon

Cecily Witherspoon

November 25, 2019

5  out of  5
rating by Cecily Witherspoon
"My Agent is Ivan Cruz he took such good care of me. He was so patient and friendly and kept in touch until I got the right coverage that fit my lifestyle and budget. I got a great deal on Auto and Renters.....Great Experience!"
Profile photo of Ang Nikole (Ang Nikole)

Ang Nikole (Ang Nikole)

November 20, 2019

5  out of  5
rating by Ang Nikole (Ang Nikole)
"Very nice people! Love this office!"
Profile photo of Samuel Rivera Jr

Samuel Rivera Jr

October 15, 2019

5  out of  5
rating by Samuel Rivera Jr
"Great customer service and friendly staff but state farm in general is expensive for insurance"
Profile photo of Geri Hacker

Geri Hacker

September 6, 2019

5  out of  5
rating by Geri Hacker
"Always a satisfied customer. Friendly and helpful staff!"